Desku
About Desku
Desku transforms customer interactions through AI-powered support solutions tailored for E-commerce and SaaS businesses. It automates responses to common queries, enhancing user engagement and freeing up team resources for complex issues. With Desku, businesses can streamline support, improve efficiency, and boost overall customer satisfaction.
Desku offers a transparent pricing model, including a Free Forever Plan with no credit card required, and a $19/month option with advanced features. These tiered plans cater to businesses of all sizes, providing exceptional value and the opportunity to upgrade for enhanced automation and support capabilities.
Desku's interface is designed for seamless usability, allowing users to navigate easily through its various features. Its intuitive layout and user-friendly design empower teams to maximize productivity while enhancing customer experiences. With mobile optimization, Desku ensures accessibility across devices for effective support interactions.
How Desku works
Users interact with Desku by signing up for an account, where they can easily onboard their team through straightforward tutorials and setup guides. Once onboarded, they utilize the intuitive dashboard to access key features such as live chat, AI chatbot creation, and knowledge base management, ensuring efficient customer support.
Key Features for Desku
AI Co-Pilot for Teams
The AI Co-Pilot for Teams at Desku helps businesses enhance productivity by autonomously managing customer inquiries. Utilizing your knowledge base, it can accurately respond to tickets, perform crucial actions, and maintain brand voice consistency. This unique feature simplifies support processes and boosts team efficiency.
No Code Chatbot Builder
Desku's No Code Chatbot Builder allows users to create custom chatbots without any technical skills. This feature empowers businesses to automate customer interactions effortlessly. With drag-and-drop functionality, companies can provide immediate support, enhancing customer experience and engagement seamlessly.
Knowledge Base Creation
Desku's Knowledge Base Creation feature equips businesses to develop self-service information hubs easily. By reducing common queries by 40%, it empowers customers to find solutions independently. This feature strengthens customer satisfaction and loyalty while reducing the workload on support teams.
