Social Intents
About Social Intents
Social Intents is a premier live chat platform designed for businesses seeking to enhance customer support. By integrating with Microsoft Teams, Google Chat, and Slack, it allows seamless interactions with website visitors. Its intelligent chatbot capabilities help users automate responses, boosting efficiency and customer satisfaction.
Social Intents offers tiered pricing plans such as Starter, Basic, and Pro, ranging from $39 to $199 monthly. Each plan delivers essential features like chat widgets, integrations, and unlimited agents. The 14-day free trial allows users to explore all offerings, making it accessible for businesses of all sizes.
The user-friendly design of Social Intents ensures seamless navigation for support teams. Its intuitive interface combines chat features and integrations into familiar platforms like Microsoft Teams. Users benefit from quick access to chat options, training capabilities, and customization, enhancing the overall customer engagement experience.
How Social Intents works
Users start by registering for Social Intents and connecting live chat to their preferred tools like Microsoft Teams or Slack. In just minutes, they can embed the live chat widget on their website and begin engaging with visitors directly from familiar applications. The platform enables easy customization of chatbot interactions, allowing users to provide tailored support and capture leads effectively.
Key Features for Social Intents
AI Chatbot Integration
The unique AI chatbot integration of Social Intents empowers users to create customized chatbots that engage website visitors, automate responses, and improve interaction efficiency. This feature allows businesses to provide prompt customer support, helping reduce load on human agents and enhance user satisfaction.
Real-Time Customer Support
Social Intents' real-time customer support feature allows businesses to communicate instantly with website visitors through familiar platforms like Microsoft Teams and Slack. This seamless integration reduces response times significantly, ensuring customers receive the necessary assistance whenever they need it, improving overall satisfaction.
Multi-Platform Communication
Social Intents facilitates multi-platform communication by integrating live chat functionality into various tools such as Google Chat, Slack, and Zoom. This feature enhances user experience by allowing teams to manage customer interactions from their preferred platforms, reducing context switching and streamlining support operations.
