Solidroad

About Solidroad

Solidroad is a cutting-edge AI coaching tool tailored for customer-facing teams. It empowers users with real-time feedback and realistic simulations to enhance their skills. The platform's unique feature is live call scoring, allowing users to track performance and improve training effectiveness, maximizing team potential with personalized guidance.

Solidroad offers three pricing plans: Starter at $199/month for up to 10 users, Growth at $499/month for up to 50 users, and a custom Enterprise plan for 50+ users. Each tier provides increasing features, including customized coaching and analytics, ensuring teams receive the most value as they scale.

Solidroad features an intuitive user interface that enhances the browsing experience with clear navigation and interactive elements. Its layout promotes user engagement and accessibility, making it easy for teams to access coaching tools and feedback efficiently. Seamless design enhances the learning process, positioning Solidroad as a premier AI coaching solution.

How Solidroad works

Users begin their journey with Solidroad by signing up and onboarding, where they can upload real call recordings or connect with conversation tools. The platform analyzes these interactions, providing scores and automated feedback. Features like realistic simulations across channels help learners practice, while managers monitor team performance through custom scorecards.

Key Features for Solidroad

Live Call Scoring

Solidroad's live call scoring feature allows users to receive immediate feedback during real conversations. This innovative aspect of Solidroad enhances learning by pinpointing areas for improvement in real-time, enabling customer-facing teams to perform optimally while leveraging actionable insights directly tied to actual interactions.

Interactive Simulations

The interactive simulations offered by Solidroad enable users to practice essential skills across various communication channels. This feature provides a safe environment for reps to engage with customers, enhancing their confidence and effectiveness before real engagements, ultimately improving performance and training outcomes.

Real-Time Coaching

Solidroad delivers real-time coaching through customized scorecards and feedback mechanisms. This feature equips managers and team leaders with insights into performance across different interactions, fostering a culture of continuous improvement and keeping representatives aligned with training objectives and organizational goals.