Zigpoll
About Zigpoll
Zigpoll is a leading survey platform designed for e-commerce businesses, enabling them to capture valuable insights from customers. Its standout feature is the ability to conduct contextual surveys at key moments, helping businesses optimize their customer experience and make data-driven decisions effectively.
Zigpoll offers various pricing plans including Lite (free), Basic ($10/mo), Standard ($25/mo), Plus ($50/mo), and Pro ($100/mo). Each tier provides increasing response limits and features like automatic insights and multiple question formats, making it ideal for businesses of all sizes looking to enhance feedback collection.
Zigpoll features an intuitive user interface that ensures seamless navigation and interaction. The design allows users to easily create, customize, and analyze surveys, enhancing user experience with clear layouts, interactive elements, and responsive support, making feedback collection straightforward and efficient.
How Zigpoll works
Users interact with Zigpoll by first signing up and onboarding through an easy setup process. Once integrated with platforms like Shopify or WordPress, they can create surveys tailored to their audience. Key features include customizable question formats, automated AI insights, and advanced targeting rules to ensure surveys reach the right customers at optimal times.
Key Features for Zigpoll
Contextual Surveys
Zigpoll's contextual surveys allow businesses to gather insights during critical customer interactions. This innovative feature enables real-time feedback collection, optimizing customer experience and providing data-driven insights that enhance business strategies and products.
AI Insights
Zigpoll offers automatic AI insights that analyze response data to identify trends. This feature simplifies decision-making for businesses, as it provides actionable recommendations based on customer feedback, significantly enhancing the ability to adapt and improve services.
Multi-language Support
Zigpoll's multi-language support feature allows users to translate surveys seamlessly, catering to diverse customer bases. This ensures that all customers can engage and provide feedback comfortably, which enhances response rates and overall engagement.
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