Cosy

About Cosy

Cosy is a powerful tool designed to enhance community engagement within Slack, turning your workspace into a vibrant and interactive hub. Tailored for community managers and leaders, Cosy automates essential tasks such as onboarding new members and facilitating introductions, allowing you to focus on fostering meaningful connections. With features that include a searchable member directory and content highlights, Cosy simplifies the management of community interactions while saving valuable time. The platform is particularly beneficial for organizations that prioritize member engagement and wish to create a supportive atmosphere. By automating routine processes, Cosy ensures that your community thrives without the burden of constant manual effort, enabling you to nurture relationships and promote collaboration efficiently.

Features of Cosy

Automate Onboarding

Cosy's onboarding feature allows community managers to create and automate up to 10 distinct welcome DM sequences. These messages can be customized to be sent from either the manager, a team member, or the Cosy bot, depending on your preference. This automation ensures that new members receive a warm welcome, complete with personalized messages and links, saving you hours of manual effort.

Connect Your Members

The Connect Your Members feature enhances community engagement by automatically introducing members to each other through direct messages. You can customize the frequency and timing of these introductions, creating an environment where members can effortlessly meet and converse with one another, fostering relationships and contributing to a more connected community.

Member Directory

With Cosy's member directory, you can create a searchable and customizable profile directory without leaving Slack. Members can easily fill out their profiles with specific fields you've set, enabling others to search for and connect with individuals based on shared interests or expertise. This feature helps members find relevant contacts and enhances networking opportunities within the community.

Content Highlights

Cosy enables you to surface the top 10 most engaging posts within your community through simple slash commands. This feature allows you to identify and promote popular content, ensuring that members remain aware of important discussions and topics. Additionally, it helps highlight posts that have gone unanswered, providing opportunities for further engagement and conversation.

Use Cases of Cosy

Streamlined Onboarding Process

Community managers can leverage Cosy's onboarding automation to create a seamless onboarding process for new members. By sending personalized welcome messages, managers ensure that every new joiner feels valued and informed from the moment they enter the community, reducing the chances of disengagement.

Enhanced Member Engagement

By utilizing the Connect Your Members feature, community leaders can foster a more interactive environment. Regular introductions between members help break down barriers and encourage networking, significantly increasing engagement levels within the community.

Improved Networking Opportunities

The Member Directory allows members to easily find and connect with others who share similar interests or expertise. This functionality is particularly useful in professional communities, where networking is essential for career growth and collaboration.

Content Management and Promotion

With the Content Highlights feature, community managers can effectively manage the flow of information and discussions. By identifying popular posts and unanswered messages, managers can promote engagement around key topics, ensuring that members remain active and connected to the community.

Frequently Asked Questions

How does the onboarding automation work?

When a new member joins your Slack workspace, they receive automated onboarding DMs based on your predefined sequences. You can customize the messages and timing to ensure a personalized experience.

Can I customize the member directory fields?

Yes, you can create a member directory with up to 10 customizable fields. This allows you to tailor the information collected according to the needs of your community.

What commands do I use to access content highlights?

To surface the top engaging posts, you can use the slash commands: /most-engaged-messages for specific channels, /most-engaged-messages-all for all channels, and /unreplied-messages to find posts that have yet to receive responses.

Is there a limit on the number of members I can have?

Cosy offers a free plan for up to 250 members, with a 30-day trial available for unlimited members. This allows you to explore the full capabilities of the platform before committing to a paid plan.