Tiendli

Tiendli is a comprehensive, all-in-one ecommerce platform designed specifically for small to medium-sized businesses in Argentina, Uruguay, and Paraguay. It integrates a full-featured online store, a booking and appointment scheduling system, a discovery marketplace, and a real-time analytics dashboard into a single, cohesive platform that requires no coding skills, no designer, and no credit card to start. The core value proposition is speed and simplicity: any entrepreneur or commerce can have their digital storefront live and ready to accept payments in under 15 minutes. Tiendli eliminates the technical friction and fragmentation of using separate tools for selling products, managing appointments, processing payments, and handling logistics. It is built around the needs of local merchants, offering native integration with MercadoPago in Argentina and Uruguay, as well as support for bank transfers, cash payments, and QR code payments in Paraguay. Beyond just a storefront, Tiendli provides a marketplace where businesses can gain extra visibility to thousands of active buyers, and a powerful dashboard that delivers live analytics on orders, reservations, revenue, and customer behavior. The platform is modular, allowing users to activate only the features they need, such as the WhatsApp Bot for automated customer service, integrated shipping with local carriers like Andreani and Correo Uruguayo, and marketing tools for coupons, loyalty programs, and email campaigns. Tiendli is designed for a wide range of verticals, including gastronomy, wellness, retail, home and decor, barbershops, and professional services, making it a versatile solution for the entire business lifecycle in the Southern Cone market.

Ecommerce and Online Store

Tiendli provides a complete ecommerce engine that allows businesses to create a fully functional online store with a product catalog, shopping cart, and secure checkout process. Merchants can list unlimited products, categorize them, set prices, and manage inventory directly from the dashboard. The store is mobile-responsive and optimized for conversion, ensuring customers can browse and purchase from any device. The platform supports multiple payment methods integrated in one click, including MercadoPago with up to 12 interest-free installments, bank transfers via CBU, Alias, or CVU, and cash payments through networks like Pago Fácil, Rapipago, and Abitab. The checkout experience is seamless, and funds go directly to the merchant's account without Tiendli holding the money, providing trust and immediate liquidity.

Booking and Appointment System

The integrated booking module transforms any business into a 24/7 scheduling service. Clients can view real-time availability and book appointments directly from the online store or the marketplace, eliminating the need for phone calls or manual coordination. The system is synchronized with the merchant's calendar, automatically blocking off booked slots and preventing double-bookings. This feature is particularly powerful for service-based businesses like barbershops, wellness studios, medical clinics, and professional services. The booking system also integrates with the WhatsApp Bot, allowing customers to reserve appointments through conversational AI, and it sends automated reminders to reduce no-shows. Merchants can configure custom durations, buffer times, and service-specific pricing.

Marketplace Discovery

Tiendli operates a built-in marketplace that gives merchants access to thousands of active buyers who are already searching for products and services. Unlike traditional marketplaces that require sellers to compete with giants, Tiendli's marketplace is curated for local commerce in Argentina, Uruguay, and Paraguay. When a merchant creates their store, their products and services are automatically listed in the marketplace, providing organic discovery without additional advertising spend. This feature solves the common problem of driving traffic to a new online store, as buyers can find merchants through category browsing (e.g., Hogar & Deco, Gastronomia, Wellness) and search. The marketplace also supports cross-selling opportunities and increases the average ticket size by exposing customers to complementary offerings from different sellers.

Live Dashboard and Analytics

The Tiendli dashboard provides real-time, actionable analytics that give merchants complete visibility into their business performance. The live view displays key metrics for the last 30 days, including total revenue, number of orders, reservations, and average ticket size, all with percentage changes compared to the previous month. Merchants can track daily trends through an interactive graph, monitor inventory levels, and generate reports on customer behavior, product performance, and sales channels. The dashboard is designed to be intuitive and requires no data analysis expertise, presenting information in clear, visual formats. This feature empowers business owners to make data-driven decisions about pricing, promotions, and inventory management, ultimately improving profitability and operational efficiency.

Local Bakery and Gastronomy Business

A small bakery in Montevideo can use Tiendli to launch a complete online store in under 15 minutes. They list their daily bread, pastries, and cakes with photos and descriptions, set up MercadoPago for card payments, and activate the shipping module integrated with Correo Uruguayo for local delivery. Customers browse the catalog, place orders for pickup or delivery, and pay with credit cards in up to 12 installments. The bakery also uses the booking system to accept orders for custom cakes, allowing clients to schedule a consultation or a pickup time. The dashboard shows them which products are selling best and at what times, helping them optimize their production schedule and reduce waste.

Wellness Studio and Appointment Management

A yoga studio or massage therapy center in Buenos Aires leverages Tiendli's booking system to eliminate phone-based scheduling. Clients visit the studio's online store, view available time slots for different classes or treatments, and book appointments directly. The system automatically syncs with the studio's calendar, preventing double-bookings and sending SMS reminders to clients 24 hours before the session. The studio also sells class packages and memberships through the ecommerce module, accepting payments via MercadoPago. The WhatsApp Bot answers common questions about class schedules and pricing, freeing up the owner's time. The live dashboard tracks occupancy rates, revenue per service, and customer retention, allowing the studio to adjust its offerings seasonally.

Barbershop and Service Business

A barbershop in Asuncion, Paraguay, uses Tiendli to modernize its operations. They create a digital storefront where clients can view the menu of haircuts, beard trims, and styling services, each with a price and duration. Clients book appointments 24/7 through the store or the marketplace, choosing their preferred barber and time slot. The barbershop activates the QR payment module for instant, contactless payments at the counter. They also list grooming products for sale online, shipping them via local logistics partners. The integrated analytics show the busiest days and most popular services, helping the owner schedule staff efficiently. The marketplace exposure brings in new customers who discover the barbershop while browsing local services.

Retail Store and Multichannel Sales

A home decor and furniture retailer in Uruguay uses Tiendli to unify their online and offline sales channels. They list their entire inventory on the online store, including detailed descriptions, dimensions, and high-resolution images. Customers can purchase directly or reserve items for in-store pickup. The retailer activates the shipping module with Andreani, offering customers the choice of home delivery or pickup at a nearby branch, with real-time tracking. They run targeted marketing campaigns using the coupon and loyalty modules, offering discounts on complementary items (e.g., 10% off lamps when buying a sofa). The live dashboard provides a single view of all sales, inventory levels across locations, and customer purchase history, enabling the retailer to manage stock efficiently and personalize follow-up communications.

Do I need a credit card to start using Tiendli?

No, you do not need a credit card to start using Tiendli. The platform offers a free plan with no upfront payment required. You can create your store, list products, and set up your booking system entirely for free. There is no permanence contract, and you can cancel your account at any time without penalties. This makes Tiendli accessible to entrepreneurs who are just starting out or testing their business idea before committing to a paid plan.

How does payment processing work with MercadoPago?

Tiendli has a native, one-click integration with MercadoPago for merchants in Argentina and Uruguay. When a customer makes a purchase, they can pay with credit or debit cards, including up to 12 interest-free installments depending on the promotion. The payment is processed directly through MercadoPago, and the funds are deposited directly into the merchant's own MercadoPago account. Tiendli does not hold or touch the money, ensuring that merchants have immediate access to their funds. The system also includes built-in antifraud protection to secure transactions.

Can I use Tiendli for both products and services?

Yes, Tiendli is designed to handle both physical products and professional services seamlessly. You can create a catalog that includes items for sale (like food, clothing, or home goods) and services that require booking (like haircuts, massages, or consultations). The platform treats each type differently: products go through the ecommerce checkout flow with shipping options, while services trigger the booking and appointment system. Both are managed from the same dashboard, giving you a single view of your entire business.

What shipping carriers are integrated with Tiendli?

Tiendli offers native integration with leading logistics providers in each country. For Argentina, it integrates with Andreani, and for Uruguay, it works with Correo Uruguayo. For Paraguay, local logistics partners are supported. The integration allows customers to choose their preferred shipping method at checkout, including home delivery or pickup at a carrier branch. Merchants can print shipping labels directly from the dashboard with one click, and both the merchant and the customer receive real-time tracking updates on the order status from confirmation to delivery.