BizSage

About BizSage

BizSage is a sophisticated, company-trained AI chatbot platform engineered for small and growing teams, as well as marketing agencies seeking to offer white-label AI services. Its core value proposition lies in transforming an organization's proprietary knowledge—drawn from its website, documents, and internal know-how—into a reliable, on-brand conversational assistant. Unlike generic AI models, BizSage is designed to provide accurate, context-specific answers while actively avoiding "hallucinations" by admitting when it lacks confidence. The platform is built for operational efficiency, enabling rapid setup in minutes without requiring developer resources. It centralizes company knowledge into a "Company Brain," which can be deployed through multiple specialized agents across various business functions. This ensures both customers and staff receive consistent, trustworthy information. Furthermore, BizSage addresses the critical need for knowledge currency with scheduled auto-refresh capabilities, ensuring the AI's responses remain accurate as company information evolves. Its pricing model is per company with unlimited users, making it scalable for teams of all sizes, from startups to large organizations.

Features of BizSage

Company Brain & Knowledge Integration

The foundational feature of BizSage is the creation of a private "Company Brain." This centralized knowledge base is trained by ingesting information from multiple sources, including website URLs (via auto-crawling), uploaded files (PDFs, docs, etc.), and pasted text. The system structures this information, keeping it clean and connected, to serve as the single source of truth for all AI agents. This eliminates data silos and ensures every agent has access to the same updated, vetted company knowledge, providing a consistent foundation for all interactions.

Scoped AI Agents & Specialized Skills

BizSage allows users to create multiple, distinct AI agents, each scoped for specific roles or departments. Instead of one general-purpose chatbot, you can build a "Chatbot Specialist" for sales, another for technical support, and a third for internal HR queries. Each agent can be trained on specific subsets of the Company Brain's knowledge and tuned with a unique brand voice and sample Q&A. This specialization ensures highly relevant and accurate responses tailored to the context of the conversation, whether it's a customer inquiry or an employee question.

Flexible, Unbranded Deployment

Once trained, BizSage agents can be deployed across any digital touchpoint with high flexibility. Users can embed a chat widget directly onto their website with full style controls (colors, position) and unbranded options on paid plans. Alternatively, they can share a unique link to a hosted chat page or launch the agent on a custom subdomain (e.g., ask.yourcompany.com). For agencies, this extends to fully white-labeled widgets where their own brand, not BizSage's, is presented as the service provider, enabling a premium branded service offering.

Scheduled Auto-Refresh & Maintenance

To combat the common problem of AI knowledge becoming stale, BizSage includes automated content recrawling and updating. Users can schedule their Company Brain to automatically refresh its knowledge from connected websites and documents on a daily, weekly, or monthly basis. This "set-and-forget" functionality ensures that the AI's answers reflect the latest pricing, policies, product details, and blog content without any manual intervention, guaranteeing ongoing accuracy and reducing maintenance overhead.

Use Cases of BizSage

Deflecting Repetitive Customer Support

BizSage excels at handling high-volume, repetitive customer inquiries, providing instant, 24/7 support. By training an agent on FAQ pages, help documentation, and policy files, it can accurately answer common questions about shipping, returns, account management, and basic troubleshooting. This deflects tickets from human support teams, allowing them to focus on complex, high-value issues while improving customer satisfaction with immediate responses and reducing operational costs.

Powering On-Site Sales and Lead Generation

A sales-trained BizSage agent embedded on product or service pages acts as a proactive sales assistant. It can engage visitors, answer detailed questions about product specifications, pricing tiers, and comparisons, and even guide them through the consideration phase. By providing instant, personalized information, it shortens the sales cycle, captures qualified leads through conversational interactions, and increases conversion rates by being available at the exact moment of interest.

Internal Knowledge Base and Employee Onboarding

For internal teams, BizSage serves as an intelligent, conversational knowledge base. New hires can ask the agent about company policies, HR benefits, IT setup procedures, and project guidelines, receiving consistent answers in the company's voice. This accelerates onboarding and empowers all employees to find accurate information instantly without interrupting colleagues or searching through disparate documents, thereby boosting productivity and knowledge retention.

White-Label AI Service for Marketing Agencies

Marketing and digital agencies can use BizSage as a core technology to offer AI chatbot services under their own brand. They can quickly create and deploy client-specific agents trained on each client's website, fully white-labeling the widget and interface. This allows agencies to expand their service portfolio, deliver tangible value through lead generation and support automation, and create a recurring revenue stream by managing AI agents for multiple clients from a single dashboard.

Frequently Asked Questions

How is BizSage different from ChatGPT, Claude, or Gemini?

BizSage is fundamentally different from general-purpose AI models like ChatGPT. While models such as ChatGPT are trained on vast public internet data, BizSage is specifically trained on your private company data—your website, documents, and internal knowledge. It is designed to answer questions based solely on this trusted information, adhering to your brand's tone and saying "I don't know" when uncertain. This eliminates the risk of "hallucinations" or generic answers, making it a reliable specialist for your business, not a generalist.

What sources can BizSage learn from?

BizSage can ingest knowledge from a wide variety of sources to build your Company Brain. Primarily, it can automatically crawl and index content from any public or private website URL you provide. Additionally, you can upload files including PDFs, Word documents, PowerPoint presentations, and text files. For more direct control, you can also paste blocks of text directly into the system. This multi-source approach ensures a comprehensive and nuanced knowledge base.

Do I need a developer and how long does setup take?

No, you do not need a developer to set up and deploy BizSage. The platform is designed for a completely no-code, self-service setup that can be completed in minutes. The process typically involves three simple steps: adding your website URLs and files (approx. 2 minutes), teaching the AI your brand tone and sample questions (approx. 2 minutes), and publishing the agent via embed code, link, or custom domain (approx. 1 minute).

How do we keep the AI's knowledge current?

BizSage keeps knowledge current through automated, scheduled recrawls. After the initial setup, you can configure your Company Brain to automatically refresh its knowledge from your connected websites and documents on a schedule that fits your needs—daily, weekly, or monthly. This ensures that any updates to your website content, blog posts, product details, or policy documents are automatically learned by the AI without any manual retraining required from your team.

Pricing of BizSage

BizSage offers a tiered pricing model billed per company per month, with all plans including a private Company Brain and unlimited users. The Free plan (US$0) is for testing, offering 1 AI Agent, 150 monthly messages, and indexing for up to 100 web pages. The Team plan (US$29/month) supports growing teams with 3 AI Agents, 10,000 messages, up to 10,000 indexed pages, monthly auto-recrawls, unbranded widgets, and a custom domain. The Business plan (US$149/month) is for scaling workflows, providing 15 AI Agents, 60,000 messages, up to 50,000 pages, weekly auto-recrawls, and 5 custom domains. The Scale plan (US$399/month) is for enterprise needs, featuring 100 AI Agents, 250,000 messages, up to 200,000 pages, daily auto-recrawls, unlimited custom domains, and a dedicated account manager.